RW's COUNTRY STORE
Route 1 Box 59
Arnett, OK 73832
Order Online
or Call Toll Free
1-866-405-0360
8AM-5PM, Mon-Fri
Fax 580-939-2264
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Frequently Asked Questions
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How do I select the products I wish to order?
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Browse through our categories and select the product (size, color, etc.) for your needs and click the "Add To Cart" button to begin your order. in the "Quantity" box change to the number of items you wish to order (if more than 1), then click on "Re-calulate". Repeat this step for any other items you wish to purchase. After you have put in your cart all the items that you desire, click on the "Checkout" button. Then follow the few simple steps to complete your order. Your order will be processed quickly and you will receive email containing product verification.
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Is the ordering process secure on this site?
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Yes it is. We utilize the technology know as SSL (secure sockets layers) to encrypt and decode all information, including your credit card information, that passes from your computer to our secure server during the ordering process. You can confirm that this is working during check-out by observing the small lock icon on your web browser.
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Do you have a privacy policy with respect to your site and does it affect credit card information?
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We have a privacy policy for this site. Absolutely no use whatsoever is made of credit card information aside from purchases on this site and there is no disclosure to third parties.
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What if I don't want to give my credit card information over the internet? Can I phone in my order or send a check or money order?
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That's fine, simply continue through the ordering process until it asks you for a credit card number, then simply choose "check, money order" or "phone" as a payment option and we will receive your order electronically. You can then give us your credit card number over the phone, or write us a check or money order, and as soon as we receive payment, we'll ship your order.
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How long will it take to receive my order?
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Most orders delivered in 5 to 10 days (UPS Ground). If an item you ordered is out of stock, we will place it on backorder and ship as soon as possible.
Shipping Rates
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Can I return the items that I ordered?
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Yes, we offer a 20 day satisfaction guarantee on all products as long as you return the product with the original packaging materials. You pay for all shipping charges (returns or exchanges). You must contact us first before returning any items. Please call 580-939-2263 or email us.
NOTE: All exchanges or returns must have the packing slip that came with the order & your order ID number.
Email us
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Do you ship International orders?
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No, we only ship to the United States.
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Is this website up to date and will you be adding any new products?
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Yes, this website is updated weekly. If an item becomes unavailable (out of stock) we will let you know as soon as possible. We are continually adding new products, so check back with us often, Can't find what you are looking for, maybe we can help.
Email us
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When are you open?
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To order call (toll free) 866-405-0360. For customer service call 580-939-2263 8:00AM to 5:00PM Monday thru Friday central time. Online, Email or Fax orders accepted 24 hours, 7 days a week.
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We are not sure about ordering from you.
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Uneasy or not sure about ordering from us. We can furnish references upon request.
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